Effective date: November 6, 2026 · KudoWave is a product of Subspace Digital LLC
KudoWave provides automated review-request messaging: local telephone numbers, detection of completed calls on your lines, and SMS delivery of your Google review link to your callers at the timing you configure. The service is provided on a subscription basis with a free trial period.
New accounts include a 7-day free trial that does not require a credit card. Paid plans renew monthly or annually until cancelled. You can cancel at any time from your account dashboard; cancellation takes effect at the end of the current billing period and we do not prorate partial months. No cancellation fees, no contracts.
You may only send review requests to callers on your own lines who have contacted your business, and only in compliance with the Telephone Consumer Protection Act (TCPA) and carrier A2P 10DLC rules. You may not use KudoWave for spam, cold outreach, harassment, robocalling, or any unlawful purpose. You may not offer incentives for reviews, pay for reviews, or filter review requests by customer sentiment — doing so violates both these terms and Google review policies. Recipients can opt out by replying STOP; you must honor opt-outs immediately. We may suspend lines used in violation of these terms.
Telephone numbers assigned to your account remain your numbers while your account is active. If you cancel, you may port your number to another carrier; we will not unreasonably withhold port-out approvals. Number porting is also your right under federal law (47 U.S.C. § 251, 47 CFR § 52).
KudoWave depends on underlying telephone and SMS carriers and internet infrastructure. We target high availability but do not guarantee uninterrupted service and are not liable for delayed messages or damages caused by outages beyond our control.
To the maximum extent permitted by law, Subspace Digital LLC's total liability for any claim relating to the service is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect or consequential damages, including lost business or lost profits.
We may update these terms; the current version will always be posted at this URL. Material changes will be announced in the account dashboard.
Questions about these terms: reach KudoWave support through your account dashboard at app.kudowave.com.